Customer Relations Coordinator Ii - Printing

me.iastate.edu

Ames, Iowa, USA
Onsite
Customer consultation and pricing
Order entry and specification development
Liaison between customers and production
The Customer Relations Coordinator II provides customer service and order-processing support for Printing Services by interacting with clients in person, by phone, and via email to provide consultation, pricing, cost estimates, and order status updates

Job Summary

  • The Customer Relations Coordinator II provides customer service and order-processing support for Printing Services by interacting with clients in person, by phone, and via email to provide consultation, pricing, cost estimates, and order status updates.
  • The mission of Printing Services is to identify and efficiently provide Iowa State University’s core printing needs, offering services that contribute to the success of Iowa State.
  • Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as retirement benefits, generous vacation, holiday and sick time, and onsite childcare.

Matching Summary

The Customer Relations Coordinator II provides customer service and order-processing support for Printing Services by interacting with clients in person, by phone, and via email to provide consultation, pricing, cost estimates, and order status updates.

Skills & Requirements

Must-have

  • Customer consultation and pricing
  • Order entry and specification development
  • Liaison between customers and production
  • Complaint resolution coordination
  • Print management software systems

Nice-to-have

  • Dynamic work environment
  • Meaningful interactions with people
  • Promotional support and marketing content
  • Higher education environment experience

Key Requirements

  • High School diploma or equivalent
  • 2 years of related experience
  • Legally authorized to work in the U.S. on an ongoing basis without sponsorship

Work Rights

Must be legally authorized to work in the US without sponsorship

Tailored Resume

Cover Letter