Desk Side Analyst (richmond, Va)

Healthtech Inc

Richmond, VA, United States
Hardware break fixes and upgrades
Troubleshoot software issues
Maintain accurate inventories
The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed

Job Summary

  • The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed.
  • This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
  • The candidate will have good problem-solving skills and be highly motivated.

Matching Summary

The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed.

Skills & Requirements

Must-have

  • hardware break fixes and upgrades
  • troubleshoot software issues
  • maintain accurate inventories
  • provide off-site support
  • assist with project assignments
  • on-call and project support
  • movement of I&T assets

Nice-to-have

  • deep understanding of technical environment
  • keep up to date with technology
  • work under pressure
  • highly motivated
  • work on own initiative
  • clean and orderly work environment
  • react to downtimes

Key Requirements

  • 3 years experience or 6 years relevant work experience
  • Bachelor’s degree in computer science, telecommunications, or information sciences
  • valid driver’s license and annual MVR

Work Rights

Not specified

Tailored Resume

Cover Letter