User Support - Commodities Advanced Specialist

Bloomberg LP

Mumbai, India
On-site
Strong understanding of commodities markets
Knowledge of trading workflows
Ability to communicate with clients in real-time
The role involves acting as a domain expert providing high-level support for sell-side and buy-side clients on the Bloomberg Terminal

Job Summary

  • The role involves acting as a domain expert providing high-level support for sell-side and buy-side clients on the Bloomberg Terminal.
  • You will partner with Sales teams to organize campaigns, deliver customer trainings, and assist with projects to drive client usage patterns.
  • The position requires building relationships within the Commodities market community and mentoring new employees into future specialists.

Matching Summary

The role involves acting as a domain expert providing high-level support for sell-side and buy-side clients on the Bloomberg Terminal.

Skills & Requirements

Must-have

  • Strong understanding of Commodities markets
  • Knowledge of trading workflows
  • Ability to communicate with clients in real-time
  • Experience with Bloomberg Terminal functionality
  • Willingness to learn complex business processes

Nice-to-have

  • Proactive approach to customer service
  • Team collaboration and mentorship skills
  • Self-motivated independent worker
  • Interest in cross-selling and up-selling opportunities

Key Requirements

  • Subject matter expertise in Commodities
  • Understanding of trading workflows
  • Effective communication skills with internal and external groups

Work Rights

Not specified

Tailored Resume

Cover Letter