Service Appointment Coordinator

Lithia Ford Idaho Falls

Idaho Falls, US
$17 ph; + commission; medical, dental + vision pla...
Utilize computer & phone skills
Gather accurate customer information
Build and maintain product knowledge
Gather accurate customer information to create a database for continual follow-up and retention

Job Summary

  • Gather accurate customer information to create a database for continual follow-up and retention.
  • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
  • Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Matching Summary

Gather accurate customer information to create a database for continual follow-up and retention.

Salary

$17 per hour; plus commission; Medical, Dental and Vision Plans

Skills & Requirements

Must-have

  • Utilize computer & phone skills
  • Gather accurate customer information
  • Build and maintain product knowledge

Nice-to-have

  • Positive customer-focused attitude
  • Team player

Key Requirements

  • 2+ years of experience in retail and/or administrative roles
  • Dealership BDC experience preferred
  • Acceptable driving record and a valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter