Responsible for day-to-day credit and collection activities by providing administrative support in monitoring customer collection cycle and conduct collection actions on customers with open AR
Job Summary
Responsible for day-to-day credit and collection activities by providing administrative support in monitoring customer collection cycle and conduct collection actions on customers with open AR.
Be the single point of contact to customers through different communication method (phone call, SMS, emails, instant messaging and official dunning letter) for account receivables, account reconciliation, unmatched payment and maintain customer contact/correspondence database in system.
Work closely with other functional team such as Credit Team, Commercial, Customer Services, Billings, CMDT, Account Receivable, Account Payable and any other potential team, in order to achieve task objective.
Matching Summary
Responsible for day-to-day credit and collection activities by providing administrative support in monitoring customer collection cycle and conduct collection actions on customers with open AR.
Skills & Requirements
Must-have
Monitor customer collection cycle
Recover account receivables
Minimize bad debt write off
Contact customers via multiple methods
Account reconciliation
Unmatched payment handling
Nice-to-have
Work independently and as a team
Convince and negotiate with customers
Input for internal reporting
Key Requirements
Bachelor’s degree or Diploma in Business Administration, Finance or Accounting
1-2 years related experience in credit and collection
Good working knowledge of Microsoft Office 365 Applications