Reservation Agent

BIDEFORD HOUSE PTE. LTD.

Singapore, Singapore
Opera pms proficiency
Synxis crs experience
Telephone etiquette mastery
The role requires managing efficient and courteous hotel reservation services while mastering room products and rates

Job Summary

  • The role requires managing efficient and courteous hotel reservation services while mastering room products and rates.
  • Candidates must be proficient in operating Opera PMS and Synxis CRS systems to ensure accurate booking entries.
  • The position involves supporting COMO's sustainability goals and promoting the COMOClub loyalty program to guests.

Matching Summary

Match Score: 75

The role requires managing efficient and courteous hotel reservation services while mastering room products and rates.

Skills & Requirements

Must-have

  • Opera PMS proficiency
  • Synxis CRS experience
  • Telephone etiquette mastery
  • Accurate statistical data entry
  • 24-hour email response time

Nice-to-have

  • Sustainability goal implementation
  • COMOClub loyalty program knowledge
  • Guest issue escalation handling
  • Team training capabilities
  • High-end hospitality passion

Key Requirements

  • Experience with Opera Cloud or Opera PMS
  • Knowledge of Synxis CRS system
  • Understanding of Front Office procedures

Work Rights

Not specified

Tailored Resume

Cover Letter