Partner Support Supervisor

Maverick Payments

Calabasas, CA, United States
Base: $85,000-$100,000 annually; bonus/equity: bon...
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5-7 years payment processing experience
2-4 years leadership in merchant services
Extensive tsys/ppm/cbos system knowledge
** Maverick Payments is seeking a Partner Support Supervisor to oversee its Partner Support Department in Calabasas, CA. The ideal candidate will have extensive experience in the payment processing industry and leadership within merchant services, while the position offers competitive compensation and a vibrant office culture. **

Job Summary

  • The Partner Support Supervisor will oversee the Partner Support Department, including all employees, activities, policies, and processes while reporting to the VP of Business Development.
  • This role requires extensive experience with TSYS, PPM, and CBOS systems to manage escalations, maintain partner relationships, and ensure service level agreements are met.
  • Candidates will benefit from a competitive salary range of $85-$100K annually, comprehensive health benefits, and a supportive family-oriented work environment.

Matching Summary

Match Score: 75

** Maverick Payments is seeking a Partner Support Supervisor to oversee its Partner Support Department in Calabasas, CA. The ideal candidate will have extensive experience in the payment processing industry and leadership within merchant services, while the position offers competitive compensation and a vibrant office culture. **

Salary

Base: $85,000-$100,000 annually; Bonus/Equity: Bonuses and Incentives included; Benefits: Health, vision, dental, 401K matching up to 3%, paid time off

Skills & Requirements

Must-have

  • 5-7 years payment processing experience
  • 2-4 years leadership in merchant services
  • Extensive TSYS/PPM/CBOS system knowledge
  • Microsoft Excel proficiency
  • Team supervision and training coordination
  • SLA management and ticket oversight

Nice-to-have

  • Strong conflict resolution skills
  • Ethical decision-making capabilities
  • Analytical problem-solving abilities
  • Vibrant office culture participation
  • Career development commitment

Key Requirements

  • High School Diploma or equivalent
  • 5-7 years payment processing industry experience
  • 2-4 years in a leadership role specific to merchant services

Work Rights

Not specified

Tailored Resume

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