Customer Service Representative With German

Concentrix

Tbilisi, Georgia
Hybrid
Customer service support
Handle incoming customer requests
German c1 fluency mandatory
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, chats and emails depending upon client requirements

Job Summary

  • The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, chats and emails depending upon client requirements.
  • We are looking for a motivated and service-oriented Customer Support Specialist to handle incoming customer requests across various communication channels.
  • Concentrix Corporation is a global, technology-enabled business services company specializing in customer engagement and business performance improvement.

Matching Summary

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, chats and emails depending upon client requirements.

Skills & Requirements

Must-have

  • Customer service support
  • Handle incoming customer requests
  • German C1 fluency mandatory
  • Excellent communication skills
  • Problem-solving skills

Nice-to-have

  • Service-oriented mindset
  • Passion for helping people
  • Calm and resilient under pressure
  • Affinity for technology

Key Requirements

  • Proven experience in customer care
  • C1 fluency in German (spoken and written)
  • English is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter