Technical Support Scientist, Olink Proteomics (remote - Midwest, South, And Northeast Us)

Thermo Fisher Scientific UK

Midwest, South, Northeast US
Base: $59,400.00–$85,000.00; bonus/equity: variabl...
Fully remote
Bachelor's degree in molecular biology
Hands-on laboratory work experience
Customer relationship management skills
Join the team to deliver administrative and technical support ensuring high customer satisfaction across global operations

Job Summary

  • Join the team to deliver administrative and technical support ensuring high customer satisfaction across global operations.
  • Collaborate with field application scientists and internal teams to troubleshoot instrument operation and data analysis issues.
  • Receive a comprehensive benefits package including medical plans, 401(k) matching, and up to 120 hours of paid time off.

Matching Summary

Join the team to deliver administrative and technical support ensuring high customer satisfaction across global operations.

Salary

Base: $59,400.00–$85,000.00; Bonus/Equity: Variable annual bonus based on performance; Benefits: Comprehensive Total Rewards including medical, dental, vision, and 401(k)

Skills & Requirements

Must-have

  • Bachelor's degree in Molecular Biology
  • Hands-on laboratory work experience
  • Customer relationship management skills
  • Proficiency with CRM and ERP systems
  • Experience with pipetting robots and PCR instruments

Nice-to-have

  • Knowledge of next generation sequencing
  • Previous Olink technology experience
  • Process improvement initiative participation
  • Power BI data visualization skills
  • Additional language proficiency

Key Requirements

  • Bachelor's degree in Molecular Biology or related field
  • 1+ years of experience in customer support
  • Must be legally authorized to work in the United States without sponsorship

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter