Enterprise Customer Success Manager

Exiger

McLean, United States
**
Strategic relationship management
Saas platform adoption
Customer roi achievement
** Exiger is seeking an experienced Enterprise Customer Success Manager to enhance the value of their cutting-edge SaaS platform for global enterprises. The role involves managing customer relationships, driving renewals, and collaborating cross-functionally to ensure customer success. **

Job Summary

  • Guide customers in maximizing the value of Exiger’s cutting-edge SaaS platform, helping them build stronger, more resilient third-party and supply chain risk management programs.
  • Ensure customers achieve measurable ROI by aligning Exiger’s technology with their goals and workflows.
  • Exiger offers a high-performance culture rooted in accountability, collaboration, and a shared commitment to excellence, with discretionary time off and industry-leading benefits.

Matching Summary

Match Score: 75

** Exiger is seeking an experienced Enterprise Customer Success Manager to enhance the value of their cutting-edge SaaS platform for global enterprises. The role involves managing customer relationships, driving renewals, and collaborating cross-functionally to ensure customer success. **

Skills & Requirements

Must-have

  • Strategic relationship management
  • SaaS platform adoption
  • Customer ROI achievement
  • Cross-functional collaboration
  • Onboarding and training

Nice-to-have

  • Third-party risk management
  • Supply chain risk management
  • Compliance technology familiarity

Key Requirements

  • 5+ years customer-facing SaaS experience
  • Proven success driving renewals and expansions
  • Experience managing enterprise accounts
  • Hands-on experience with CS platforms
  • Exceptional communication and relationship skills

Work Rights

Not specified

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