Customer Service Representative - Industrial Supply
GHX Industrial
Benicia, CA, United States
On-site
Interpret customer drawings and specifications
Create assembly bill of materials
Manage purchase orders and project files
GHX Industrial is seeking a Customer Service Representative focused on industrial supply sales. The role involves managing accounts, conducting technical research, and providing customer support to ensure satisfaction throughout the order process
Job Summary
The successful candidate will be responsible for selling corporate products to business and industrial establishments over the telephone and internet.
Daily activities include interpreting customer drawings, specifications, and solid models to create assembly bills of materials and fabrication drawings.
The role requires managing all files including purchase orders, drawings, and specifications while following orders through the entire process from start to finish.
Matching Summary
Match Score: 75
GHX Industrial is seeking a Customer Service Representative focused on industrial supply sales. The role involves managing accounts, conducting technical research, and providing customer support to ensure satisfaction throughout the order process.
Skills & Requirements
Must-have
Interpret customer drawings and specifications
Create assembly bill of materials
Manage purchase orders and project files
Schedule projects with production teams
Resolve order fulfillment issues
Nice-to-have
Experience in refining or petrochemical industries
Ability to translate engineering data into quotes
Strong problem-solving skills for door-to-door tracking