Service Coordination Manager

Techtronic Industries (TTI)

Marlow, United Kingdom
Not specified; not specified; comprehensive benefi...
Fully remote
Minimum 5 years service or aftersales experience
At least 2 years team management experience
Strong problem solving with data driven approach
This role provides oversight across the full service spectrum including process compliance, audit readiness, and technical support within a high-performance culture

Job Summary

  • This role provides oversight across the full service spectrum including process compliance, audit readiness, and technical support within a high-performance culture.
  • The company offers comprehensive benefits including free on-site parking, private medical insurance, and discounted products from brands like Milwaukee and Ryobi.
  • Candidates will coordinate service activities across the lifecycle while ensuring statutory aftersales obligations are met and continuous improvement is driven.

Matching Summary

This role provides oversight across the full service spectrum including process compliance, audit readiness, and technical support within a high-performance culture.

Salary

Not specified; Not specified; Comprehensive benefits package including gym allowance and product discounts

Skills & Requirements

Must-have

  • Minimum 5 years service or aftersales experience
  • At least 2 years team management experience
  • Strong problem solving with data driven approach
  • Full UK Driving Licence required for travel

Nice-to-have

  • Experience using SAP and Salesforce systems
  • Intermediate Excel skills for data analysis
  • Proven project management initiative delivery
  • Ability to build effective stakeholder relationships

Key Requirements

  • 5+ years in service/aftersales coordination
  • 2+ years team management experience
  • Full UK Driving Licence
  • Data analysis capability

Work Rights

Not specified

Tailored Resume

Cover Letter