Hybrid Customer Service Rep

LNRS DATA SERVICES

Remote
Remote
Inbound/outbound phone and email support
Troubleshoot and resolve customer complaints
Maintain high quality service standards
LNRS Data Services is seeking a Hybrid Customer Service Representative to join their dynamic customer support team. The role involves providing excellent inbound and outbound customer service, processing orders, and resolving complaints, while maintaining high service standards

Job Summary

  • As a Customer Contact Center Assistant, you will provide inbound/outbound phone and email customer support.
  • Utilizing your excellent communication skills, you will troubleshoot and resolve customer complaints while maintaining high quality service standards.
  • Our Customer Support Team is dedicated to supporting our valued customers and providing excellence in our delivery of service through various channels of support.

Matching Summary

Match Score: 85

LNRS Data Services is seeking a Hybrid Customer Service Representative to join their dynamic customer support team. The role involves providing excellent inbound and outbound customer service, processing orders, and resolving complaints, while maintaining high service standards.

Skills & Requirements

Must-have

  • Inbound/outbound phone and email support
  • Troubleshoot and resolve customer complaints
  • Maintain high quality service standards

Nice-to-have

  • Positive attitude and passion for helping
  • Calm and professional in stressful situations

Key Requirements

  • Some experience in customer service or administrative role
  • Excellent written and verbal communication skills
  • Excellent problem-solving skills
  • Ability to work well in a team and independently

Work Rights

Not specified

Tailored Resume

Cover Letter