Operador Atención Al Cliente

JOHNSON CONTROLS

Hybrid (part-time with initial in-person training)
Over 1 year call center experience required
High school diploma completion mandatory
Availability for weekends and evening shifts
Johnson Controls is seeking customer service operators for their ADT Security Services division. The role requires strong conflict resolution skills and a customer-oriented mindset, along with at least one year of call center experience

Job Summary

  • The role involves providing necessary information to ensure customer satisfaction while managing complaints and inquiries.
  • Candidates must demonstrate the ability to retain service cancellations and act as a voice for customers across company areas.
  • This is a hybrid position requiring three months of on-site training with a part-time schedule from 15:00 to 21:00.

Matching Summary

Match Score: 75

Johnson Controls is seeking customer service operators for their ADT Security Services division. The role requires strong conflict resolution skills and a customer-oriented mindset, along with at least one year of call center experience.

Skills & Requirements

Must-have

  • Over 1 year Call Center experience required
  • High school diploma completion mandatory
  • Availability for weekends and evening shifts

Nice-to-have

  • University student status preferred
  • Advanced Microsoft Office skills
  • Residence in Zona Norte area
  • Active listening and commercial aptitude

Key Requirements

  • Secondary education completed
  • Minimum 1 year Call Center experience
  • Weekend availability required

Work Rights

Not specified

Tailored Resume

Cover Letter