$140,000 - $160,000; stock options; full benefits ...
Fully remote
Customer relationship management
Technical needs understanding
Saas and on-premise deployment
runZero Inc is seeking a Customer Success Engineer to support its enterprise customers by understanding their technical needs, leading deployments, and nurturing relationships. The role requires expertise in SaaS technologies, scripting, and a solid understanding of networking, while offering benefits like full remote work, unlimited PTO, and comprehensive health coverage
Job Summary
Support the Enterprise customer base by understanding their technical needs, having strategic conversations, leading deployments, and continuously nurturing the relationship.
Work closely with the sales, product, and engineering teams to advocate for your customers' product needs and help develop repeatable customer success processes.
runZero pays for 100% of the premium platinum-level medical, vision, dental, life, and short-term disability coverage for you and your dependents, with unlimited PTO and 11 official company holidays.
Matching Summary
Match Score: 85
runZero Inc is seeking a Customer Success Engineer to support its enterprise customers by understanding their technical needs, leading deployments, and nurturing relationships. The role requires expertise in SaaS technologies, scripting, and a solid understanding of networking, while offering benefits like full remote work, unlimited PTO, and comprehensive health coverage.
Salary
$140,000 - $160,000; stock options; full benefits
Skills & Requirements
Must-have
Customer relationship management
Technical needs understanding
SaaS and on-premise deployment
Python or Go scripting
REST APIs and JSON
Networking and OSI model
Nice-to-have
Security industry curiosity
Senior executive relationship building
Trusted advisor role
Key Requirements
Experience deploying SaaS and on-premise technologies
Experience with scripting in Python or Go
Experience with REST APIs and structured datasets (e.g. JSON)
Strong understanding of networking and the OSI model