Dynamics Crm Analyst

Vanguard UK

Melbourne, Australia
On-site
Microsoft dynamics crm
B2b crm data accuracy
Change management support
Ensure B2B CRM data is accurate and up to date, involving exception handling and actioning business requests

Job Summary

  • Ensure B2B CRM data is accurate and up to date, involving exception handling and actioning business requests.
  • Provide change management support for new features, including training material and in-person assistance.
  • Collaborate with technology teams in Australia, USA, and UK, and with the FAS Product Owner to deliver business value.

Matching Summary

Ensure B2B CRM data is accurate and up to date, involving exception handling and actioning business requests.

Skills & Requirements

Must-have

  • Microsoft Dynamics CRM
  • B2B CRM data accuracy
  • Change management support
  • Collaborate with technology teams
  • Translate business needs to requirements

Nice-to-have

  • Sales team environment understanding
  • Comfortable communicating with business users
  • User Acceptance Testing (UAT) experience
  • Curiosity about business operations
  • Satisfaction in making things easier

Key Requirements

  • Experience in a sales team environment
  • Experience translating business needs into requirements
  • Understanding of data relationships
  • Comfortable using Microsoft Excel formulas
  • Testing experience, especially UAT

Work Rights

Not specified

Tailored Resume

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