Principal Designer Of Services (remote)

Jobgether

Pennsylvania, US
Fully remote
Service design expertise
Customer journey mapping
Cross-functional collaboration
Jobgether is seeking a remote Principal Service Designer to enhance the customer experience in the home financing sector. The role involves shaping strategic service directions and fostering collaboration to align customer needs with business objectives

Job Summary

  • This role is vital to enhancing the customer journey within the financing realm, shaping experiences that impact millions.
  • You will have the opportunity to define strategic service directions and facilitate cross-functional collaboration to ensure a seamless integration of customer needs with business objectives.
  • Your leadership will drive service innovation while creating actionable frameworks for senior leaders to navigate home financing in a digital landscape.

Matching Summary

Match Score: 85

Jobgether is seeking a remote Principal Service Designer to enhance the customer experience in the home financing sector. The role involves shaping strategic service directions and fostering collaboration to align customer needs with business objectives.

Skills & Requirements

Must-have

  • Service Design expertise
  • Customer journey mapping
  • Cross-functional collaboration
  • Strategic direction definition
  • Digital landscape navigation

Nice-to-have

  • Senior leadership facilitation
  • Actionable framework creation
  • Innovation drive
  • Millions of user impact

Work Rights

Not specified

Tailored Resume

Cover Letter