(usa) Senior Manager, Operations - On-trip Strategy & Operations

Walmartpr

Bentonville, AR, United States of America
Base: $90,000.00 - $180,000.00; bonus/equity: annu...
Driver experience team
On-trip strategy and execution
Cross-functional initiative leadership
The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App

Job Summary

  • The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App.
  • This role owns the end-to-end on-trip experience, driving improvements in efficiency, quality, and driver satisfaction.
  • Walmart offers competitive pay, performance-based bonus awards, and a comprehensive benefits package including health, financial, and paid time off benefits.

Matching Summary

The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App.

Salary

Base: $90,000.00 - $180,000.00; Bonus/Equity: Annual or quarterly performance bonuses; Benefits: Health, 401(k), stock purchase, PTO, education benefit

Skills & Requirements

Must-have

  • Driver Experience Team
  • On-trip strategy and execution
  • Cross-functional initiative leadership
  • Driver satisfaction improvements
  • Last mile delivery operations

Nice-to-have

  • Gig driver industry experience
  • Marketplace-based platforms
  • Process improvement focus
  • Fast-paced environment adaptability

Key Requirements

  • Bachelor's degree and 6+ years experience
  • End-to-end project management skills
  • Team management and development experience
  • Strong analytical skills
  • Experience with Product, Technology, and Operations teams
  • Business case development and stakeholder influence
  • Executive presentation skills
  • Gig driver industry or marketplace platform experience
  • Last mile delivery experience
  • Minimum 3 years operations/project management experience
  • 1 year supervisory experience

Work Rights

Not specified

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