Ec Supervisor

Philips UK

Taipei, Taiwan
Order processing
Customer inquiries management
Promotional activities support
The E-commerce Supervisor is responsible for supporting the customer service and sales teams with various e-commerce tasks, including order processing, customer inquiries, and promotional activities, contributing to a positive customer experience and driving sales growth

Job Summary

  • The E-commerce Supervisor is responsible for supporting the customer service and sales teams with various e-commerce tasks, including order processing, customer inquiries, and promotional activities, contributing to a positive customer experience and driving sales growth.
  • The role ensures product information on the e-commerce platform is accurate, up-to-date and maintains accurate inventory levels through cycle counts and stock adjustments.
  • The role provides feedback on customer preferences and concerns to management to improve product offerings.

Matching Summary

The E-commerce Supervisor is responsible for supporting the customer service and sales teams with various e-commerce tasks, including order processing, customer inquiries, and promotional activities, contributing to a positive customer experience and driving sales growth.

Skills & Requirements

Must-have

  • Order processing
  • Customer inquiries management
  • Promotional activities support
  • Product information accuracy
  • Inventory level maintenance
  • Customer feedback analysis

Nice-to-have

  • Driving sales growth
  • Positive customer experience
  • Website traffic data analysis
  • Upsell and cross-sell opportunities
  • Smooth purchasing experience

Key Requirements

  • High School Diploma/Vocational education OR Bachelor's Degree
  • Minimum 1 year experience in Sales/E-Commerce support
  • E-Commerce Platform Management
  • Administrative Support
  • Purchase Order Management
  • Customer Relationship Management (CRM)

Work Rights

Not specified

Tailored Resume

Cover Letter