Job Summary

• The Patient/Family Relations Specialist is responsible for overseeing all patient/family relations efforts, working with patients, families, and staff to respond to concerns in a compassionate, supportive, and timely manner.
• The role requires strong interpersonal skills, highly effective communication skills, superior organizational skills, and the ability to work effectively in a complex environment.
• Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community, valuing diversity, equity, and inclusion.

Matching Summary

Salary

Base: $52,312.00 - $76,180.00/Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package offered

Skills & Requirements

Key Requirements

• Minimum 3-5 years experience with people
• Experience problem solving in complex situations
• Bachelor's Degree
• Healthcare environment experience
• Familiarity with healthcare organizations

Work Rights