Service Excellence Manager

Johnson & Johnson

Shanghai, China
Hybrid (based on the nature of field service roles)
Field service engineering initiatives
Operational results
Process efficiency optimization
Johnson & Johnson is seeking a Service Excellence Manager to lead a team in Shanghai, focusing on field service engineering initiatives that enhance operational efficiency and compliance. The role emphasizes performance management, project execution, and adherence to company standards while fostering an inclusive work environment

Job Summary

  • Manages technical professionals in the development and execution of field service engineering supply chain initiatives and projects that advance organizational strategies.
  • Executes operational plans and timelines, including key performance measures, targets, and objectives to produce leading-edge Field Service Engineering solutions that enhance the organization’s competitive advantage and brand recognition.
  • Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking a Service Excellence Manager to lead a team in Shanghai, focusing on field service engineering initiatives that enhance operational efficiency and compliance. The role emphasizes performance management, project execution, and adherence to company standards while fostering an inclusive work environment.

Skills & Requirements

Must-have

  • Field Service Engineering initiatives
  • operational results
  • process efficiency optimization
  • supply chain projects
  • team management

Nice-to-have

  • Inclusive Leadership
  • Technologically Savvy
  • Business Behavior
  • Developing Others
  • Strategic Thinking

Key Requirements

  • People Leader
  • STEM Application

Work Rights

Not specified

Tailored Resume

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