Engineer / Senior Engineer – Service

KONE

Not specified; not specified; comprehensive learni...
**
Elevator and escalator technology knowledge
Customer satisfaction and communication skills
Safety protocols and risk identification
** KONE is seeking an Engineer/Senior Engineer for their Service division, responsible for ensuring customer satisfaction through effective service operations and relationship management. The ideal candidate should have a strong understanding of safety practices and be proactive in maintaining equipment performance and customer relations. **

Job Summary

  • The role is responsible for ensuring customer satisfaction through quality service and proactive on-site communication regarding callout ETAs and job completion.
  • Employees must maintain excellent relationships with site contacts while strictly adhering to equipment safety standards and managing site environment risks.
  • KONE offers comprehensive learning programs, career progression opportunities, and a collaborative working culture focused on creating the best people flow experience.

Matching Summary

Match Score: 75

** KONE is seeking an Engineer/Senior Engineer for their Service division, responsible for ensuring customer satisfaction through effective service operations and relationship management. The ideal candidate should have a strong understanding of safety practices and be proactive in maintaining equipment performance and customer relations. **

Salary

Not specified; Not specified; Comprehensive learning and development programs included

Skills & Requirements

Must-have

  • elevator and escalator technology knowledge
  • customer satisfaction and communication skills
  • safety protocols and risk identification
  • maintenance execution and reporting accuracy
  • inventory and spare parts management

Nice-to-have

  • ambassador attitude towards customers
  • sales lead generation capability
  • training and coaching willingness
  • collaborative team culture fit
  • continuous improvement mindset

Key Requirements

  • Familiarity with lift and associated technology
  • Ability to attend proposed training sessions
  • Willingness to provide training or coaching if nominated

Work Rights

Not specified

Tailored Resume

Cover Letter