Supervisor De Servicio

TRUMPF SE + Co. KG

5+ years people management experience
Field service engineer supervision
Key account client management
The role involves supervising and coordinating field service engineers to ensure compliance with high standards of customer service

Job Summary

  • The role involves supervising and coordinating field service engineers to ensure compliance with high standards of customer service.
  • Candidates must provide 24/7 attention to key accounts and manage logistical resources including flights, lodging, and tool calibration.
  • This position requires a candidate with an engineering degree and extensive experience in managing industrial service teams and KPIs.

Matching Summary

The role involves supervising and coordinating field service engineers to ensure compliance with high standards of customer service.

Skills & Requirements

Must-have

  • 5+ years people management experience
  • Field service engineer supervision
  • Key account client management
  • Industrial machinery technical knowledge
  • Advanced English proficiency
  • Full travel availability required

Nice-to-have

  • Strategic negotiation skills
  • Executive communication abilities
  • Collaborative team culture fit
  • Unconventional problem-solving mindset

Key Requirements

  • Engineering degree (Mechanical, Mechatronics, Electrical, etc.)
  • Minimum 5 years of personnel management experience
  • Experience supervising field service engineers
  • Advanced technical/professional English skills
  • 100% travel availability

Work Rights

Not specified

Tailored Resume

Cover Letter