Customer Service Call Center Representative

Driveway Finance Corporation

Tigard, OR, United States
$20ph; not specified; not specified
On-site
Handle inbound customer calls
Accurate data capture
Monitor customer account details
Driveway Finance Corporation is seeking a Customer Service Call Center Representative to handle inbound calls and provide exceptional customer service in Tigard, OR. The role emphasizes accurate data entry, customer account management, and requires effective communication skills

Job Summary

  • The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Handle inbound from customers in a Call Center environment while delivering quality service and monitor customer account details for non-payments, declined payments, delayed payments and other irregularities.
  • We offer best in class industry benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Driveway Finance Corporation is seeking a Customer Service Call Center Representative to handle inbound calls and provide exceptional customer service in Tigard, OR. The role emphasizes accurate data entry, customer account management, and requires effective communication skills.

Salary

$20/hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Handle inbound customer calls
  • Accurate data capture
  • Monitor customer account details
  • Prepare documents for customer requests
  • Educate customers on account terms
  • Maintain accurate customer information

Nice-to-have

  • Spanish language proficiency
  • Thrives on a team
  • Stays positive
  • Lives our values

Key Requirements

  • Previous telephone customer service experience preferred
  • Ability to perform accurate data input
  • Ability to provide courteous, knowledgeable, and professional customer service
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • PC skills including MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter