Service Advisor

Suburban CDJR Troy

Troy, MI, United States
Onsite
Valid driver's license in state of residence
Acceptable driving record
Basic mechanical understanding of automobiles
Suburban CDJR Troy is seeking a Service Advisor to facilitate automotive services and repairs while ensuring customer satisfaction. The ideal candidate will have experience in customer service and a basic mechanical understanding of vehicles

Job Summary

  • The role involves initiating automotive services and repairs by ascertaining vehicle performance problems and service requests.
  • You will serve as the communicator and liaison between the customer and technician to ensure needs are understood by both parties.
  • Responsibilities include developing estimates, writing repair orders, and administering manufacturer warranties for qualifying vehicle repairs.

Matching Summary

Match Score: 85

Suburban CDJR Troy is seeking a Service Advisor to facilitate automotive services and repairs while ensuring customer satisfaction. The ideal candidate will have experience in customer service and a basic mechanical understanding of vehicles.

Skills & Requirements

Must-have

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Basic mechanical understanding of automobiles

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Team player focused on exemplary customer service

Key Requirements

  • Valid driver's license required
  • Acceptable driving record required
  • Preferred prior Service Advisor experience

Work Rights

Not specified

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