Consumer Relations Specialist

pgnearme.live

San José, Costa Rica
**
Advanced english proficiency
Deliver exceptional service
Address inquiries and provide information
** P&G is seeking a Consumer Relations Specialist in San José, Costa Rica, to enhance consumer satisfaction through effective communication across various channels. The role requires strong interpersonal skills and prior experience in consumer engagement, with a focus on problem-solving and relationship building. **

Job Summary

  • In this vital role, you will deliver exceptional service through various communication channels, including phone, email, and chat.
  • Your daily work will drive meaningful value for our Brands, by collecting insightful info that can influence purchase decisions, transform product quality, and guide initiatives in Research & Development.
  • We offer responsibilities from Day 1, allowing you to take ownership of your projects, continuous mentorship, and a dynamic and supportive work environment.

Matching Summary

Match Score: 75

** P&G is seeking a Consumer Relations Specialist in San José, Costa Rica, to enhance consumer satisfaction through effective communication across various channels. The role requires strong interpersonal skills and prior experience in consumer engagement, with a focus on problem-solving and relationship building. **

Skills & Requirements

Must-have

  • Advanced English proficiency
  • Deliver exceptional service
  • Address inquiries and provide information
  • Resolve issues efficiently
  • Maintain accurate records
  • Investigate escalations

Nice-to-have

  • Empathy and active listening
  • Collaborate with teams
  • Build strong relationships
  • Foster positive team environment
  • Drive consumer loyalty and retention

Key Requirements

  • High school diploma
  • Prior customer service experience
  • University student or Bachelor's degree
  • Proficiency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter