Account Services Specialist

ZOLL Medical Corporation

England, United Kingdom
Onsite
Customer service to clinical staff and patients
Process new patient information
Track and maintain deliveries
ZOLL Medical Corporation is seeking an Account Services Specialist to support their WatchPAT Direct service across England. The role involves maintaining patient information, coordinating deliveries, and providing customer service to clinical staff and patients

Job Summary

  • ZOLL Itamar focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders.
  • This position is responsible for maintaining and coordinating our WatchPAT Direct fully managed service, provided to NHS hospitals and private practices across England.
  • Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit.

Matching Summary

Match Score: 85

ZOLL Medical Corporation is seeking an Account Services Specialist to support their WatchPAT Direct service across England. The role involves maintaining patient information, coordinating deliveries, and providing customer service to clinical staff and patients.

Skills & Requirements

Must-have

  • Customer service to clinical staff and patients
  • Process new patient information
  • Track and maintain deliveries
  • Initiate and answer inquiries
  • Assist customers with device usage
  • Enter data accurately

Nice-to-have

  • Detail-oriented, assertive, multitasking professional
  • Excellent communication and interpersonal skills
  • Professional and pleasant telephone etiquette
  • Additional languages

Key Requirements

  • High School required
  • Bachelor's Degree preferred
  • At least 3 years of experience in customer service
  • Good knowledge of Word, Excel, Outlook, and Salesforce

Work Rights

Not specified

Tailored Resume

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