Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats
Job Summary
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats.
The Associate Director will lead initiatives to enhance operational maturity, integrations robustness, instance hardening, quality engineering discipline, and CI/CD adoption within the ServiceNow platform.
This role involves leading a cross-functional engineering team, developing and monitoring KPIs, and engaging with stakeholders to communicate data architecture strategies and advocate for investments.
Matching Summary
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats.
Skills & Requirements
Must-have
ServiceNow Platform Administration
DevOps practices
integration methods
operational best practices
platform architecture framework
governance policies and standards
Nice-to-have
Now Assist, Virtual Agent, Portal
Operational Playbooks, Atlassian Products
passion for using data and analytics
sense of belonging to managing critical emergencies
Key Requirements
Minimum 10 years of relevant work experience
Minimum 1 Certified Implementation Specialist certification across 3 areas
MSc or BSc Degree in Computer Science, Data Science, IT, or equivalent experience
Strong project management skills
Excellent analytical and problem-solving skills
Experience with design, development, delivery, and support of integration solutions