Patient Service Representative I Hospital Ft 8a-4:30p
692
Southpark, NC, USA
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Electronic health record creation
Insurance verification and eligibility tools
Customer service in healthcare
This role creates the initial electronic health record that serves as the foundation of the patient medical record utilized by the healthcare team and ensures patient safety by preventing duplicate records
Job Summary
This role creates the initial electronic health record that serves as the foundation of the patient medical record utilized by the healthcare team and ensures patient safety by preventing duplicate records.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement plans, and career development programs to support employees.
The position requires excellent customer service skills, ability to work independently in a high stress environment, and knowledge of healthcare regulations such as HIPAA and EMTALA.
Matching Summary
This role creates the initial electronic health record that serves as the foundation of the patient medical record utilized by the healthcare team and ensures patient safety by preventing duplicate records.
Salary
Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including health, dental, vision, retirement, paid time off
Skills & Requirements
Must-have
Electronic health record creation
Insurance verification and eligibility tools
Customer service in healthcare
HIPAA compliance
Cash payment handling and security
Use of EPIC electronic medical record
Multitasking in fast-paced environment
Nice-to-have
Problem-solving and independent judgment
Strong communication and interpersonal skills
Knowledge of Medicare and government regulations
Technical proficiency with Microsoft Office and email
Ability to educate patients on insurance coverage
Service recovery skills
Organizational skills
Key Requirements
High School Graduate
None required for licensure or certification
Preferred experience with insurance verification tools and EPIC EMR
Ability to handle sensitive and confidential information