Customer Success Manager, Health/ Life Sciences Cloud - Pharma/ Med Tech Industry - French Or German Speaking

csldmontfort.ca

5+ years in technical customer success
Experience with salesforce health cloud
Strong consultative and communication skills
The Customer Success Manager will serve as a primary contact point for Salesforce’s largest customers in the Life Sciences segment

Job Summary

  • The Customer Success Manager will serve as a primary contact point for Salesforce’s largest customers in the Life Sciences segment.
  • You will build relationships and provide a unified Signature experience to improve customer success.
  • This role requires a focus on customer business goals and the ability to translate technical concepts into business terms.

Matching Summary

The Customer Success Manager will serve as a primary contact point for Salesforce’s largest customers in the Life Sciences segment.

Skills & Requirements

Must-have

  • 5+ years in Technical Customer Success
  • Experience with Salesforce Health Cloud
  • Strong consultative and communication skills

Nice-to-have

  • Exceptional communicator
  • Ability to learn new technologies quickly
  • Strong multidisciplinary relationships

Key Requirements

  • Business level fluency in English and either French or German
  • Experience leading cross-functional teams
  • Degree or equivalent experience required

Work Rights

Not specified

Tailored Resume

Cover Letter