Customer Experience Associate

Mammoth Brands

London, United Kingdom
Not specified; equity included; comprehensive bene...
On-site
Fluent in german and english
Live in united kingdom
3 days weekly office attendance in soho london
Mammoth Brands is a modern CPG company dedicated to creating things people like more by challenging the status quo

Job Summary

  • Mammoth Brands is a modern CPG company dedicated to creating things people like more by challenging the status quo.
  • The role requires delivering best-in-class customer experiences globally across phone, email, SMS, social media, and chat.
  • Employees receive comprehensive benefits including equity, private medical coverage, generous parental leave, and sabbaticals after long tenure.

Matching Summary

Mammoth Brands is a modern CPG company dedicated to creating things people like more by challenging the status quo.

Salary

Not specified; Equity included; Comprehensive benefits package

Skills & Requirements

Must-have

  • Fluent in German and English
  • Live in United Kingdom
  • 3 days weekly office attendance in Soho London
  • Weekend availability required
  • Multi-channel customer support experience

Nice-to-have

  • E-commerce industry passion
  • Entrepreneurial mindset
  • Creative problem-solving skills
  • Empathetic communication style
  • Team-first culture contribution

Key Requirements

  • Must speak and write German and English
  • Must reside in the United Kingdom
  • Must be available for Saturday or Sunday work
  • Must commit to 3 days onsite at Soho London office

Work Rights

Must live in the United Kingdom

Tailored Resume

Cover Letter