Technical Support Specialist

autostore

Gwangmyeong-si, South Korea
Strong mechanical and electrical proficiency
Proficiency in english and korean languages
Experience with case-tracking tools
The role involves providing trusted expert support to partners through troubleshooting, issue resolution, and technical insights

Job Summary

  • The role involves providing trusted expert support to partners through troubleshooting, issue resolution, and technical insights.
  • Employees will participate in weekly meetings, maintain knowledge base articles, and serve as instructors in AutoStore Academy trainings.
  • The company offers a collaborative culture, paid exercise time, and the stability of being Norway's first unicorn listed on the Oslo Stock Exchange.

Matching Summary

The role involves providing trusted expert support to partners through troubleshooting, issue resolution, and technical insights.

Skills & Requirements

Must-have

  • Strong mechanical and electrical proficiency
  • Proficiency in English and Korean languages
  • Experience with case-tracking tools
  • Ability to travel as needed
  • Knowledge of AutoStore technology

Nice-to-have

  • Prior experience with analytical tools for KPI tracking
  • Instructor experience in training environments
  • Proactive problem-solving mindset
  • Collaboration with Sales and R&D teams
  • Continuous improvement mindset

Key Requirements

  • College or University education in a relevant field
  • Fluency in English and Korean
  • Willingness to travel as needed

Work Rights

Not specified

Tailored Resume

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