Responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Operations Management (ITOM) and IT Asset Management (ITAM) modules
Job Summary
Responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Operations Management (ITOM) and IT Asset Management (ITAM) modules.
Assist with junior developer tasks such as creating workflows, troubleshooting technical issues, and performing application configurations.
Stay informed about new ServiceNow features and best practices related to ITOM and ITAM, applying updates to improve platform performance, asset governance, and user satisfaction.
Matching Summary
Responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Operations Management (ITOM) and IT Asset Management (ITAM) modules.
Skills & Requirements
Must-have
ServiceNow ITOM & ITAM configuration
CMDB management
Automation and workflow configuration
User interface enhancements
Nice-to-have
JavaScript and Glide API knowledge
Report and dashboard creation
Configuration management best practices
Cross-module support
Key Requirements
5 to 8 years of Computer Science, IT or related field experience