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The position of Senior Officer for Ruminant Smart Device Application Training at the Laboratory Animal Management Association involves ensuring customer satisfaction and success through ongoing support and training for their livestock technology solutions. This fully remote role focuses on direct customer engagement, providing product expertise, and promoting effective use of technology in dairy farming.
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Job Summary
The role ensures customer satisfaction by providing initial onboarding, ongoing training support, and addressing product functionality requests.
As a field-based position, the incumbent will visit farms to evaluate routines and recommend optimization strategies for full technology adoption.
The company is a global leader in animal identification and monitoring, serving over 100 countries with a focus on data-driven solutions.
Matching Summary
Match Score: 75
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The position of Senior Officer for Ruminant Smart Device Application Training at the Laboratory Animal Management Association involves ensuring customer satisfaction and success through ongoing support and training for their livestock technology solutions. This fully remote role focuses on direct customer engagement, providing product expertise, and promoting effective use of technology in dairy farming.
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Skills & Requirements
Must-have
3-5 years customer-facing experience
Deep understanding of dairy livestock industry
Fluency in Mandarin and English
Ability to understand complex products
Bachelor's degree in related field
Nice-to-have
Sales and commercial approach orientation
Proficiency with CRM software
Experience in customer success or account management