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Unilever is seeking a Market Quality Operations Specialist to ensure quality in Go to Market operations across various business units in the UK. The role entails managing customer quality issues, compliance monitoring, and driving quality improvement initiatives while supporting a culture of accountability and engagement.
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Job Summary
The MQO Specialist role is focused on Quality in the Go to Market operations, ensuring in-market compliance, customer, logistics partnership and on shelf quality supporting unmissable brand superiority.
Responsibilities include acting as FPOC for local country Customer Development & Customer Operations teams, managing critical consumer & customer complaints, and ensuring compliance to UL Quality management standards in warehouses.
The company offers a competitive salary and pension scheme, annual bonus, free gym, discounted staff shop, shares, and a flexible and hybrid working environment.
Matching Summary
Match Score: 75
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Unilever is seeking a Market Quality Operations Specialist to ensure quality in Go to Market operations across various business units in the UK. The role entails managing customer quality issues, compliance monitoring, and driving quality improvement initiatives while supporting a culture of accountability and engagement.
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Skills & Requirements
Must-have
Quality Management Standards
Consumer Complaint Handling
In-market Compliance
KPI Monitoring and Reporting
Digital Process Execution
Nice-to-have
Proactive Business Partnering
Quality Culture Advocacy
Cross-functional Training
Best Practice Transfer
Key Requirements
3+ years in Quality role
Bachelor/master's degree in general sciences or technical discipline