Manager, Professional Services

Copeland

Hybrid (3 days in-office required)
Hvacr controls systems expertise
Technical leadership experience
Customer-facing technical delivery
Copeland is seeking a Manager of Professional Services to lead the technical delivery of controls solutions in HVACR systems, focusing on programming, integrations, and advanced technical support. The ideal candidate will have a strong background in HVACR controls and at least five years of leadership experience, with responsibilities including establishing standards and ensuring efficient project execution

Job Summary

  • The Manager, Professional Services & Support – Controls is responsible for leading Copeland’s Controls technical delivery capability across programming, integrations, system configuration, commissioning enablement, and advanced technical support.
  • This role ensures the successful implementation and sustainment of complex controls solutions across food retail and cold chain environments.
  • The Manager will work closely with Project Services, Field Services, Engineering, and Product teams to support repeatable and high-quality controls solutions across Copeland’s portfolio.

Matching Summary

Match Score: 85

Copeland is seeking a Manager of Professional Services to lead the technical delivery of controls solutions in HVACR systems, focusing on programming, integrations, and advanced technical support. The ideal candidate will have a strong background in HVACR controls and at least five years of leadership experience, with responsibilities including establishing standards and ensuring efficient project execution.

Skills & Requirements

Must-have

  • HVACR controls systems expertise
  • Technical leadership experience
  • Customer-facing technical delivery
  • Service delivery metrics
  • Global or distributed technical teams

Nice-to-have

  • Scalable processes and repeatable solutions
  • Strong coach and mentor
  • Digital tool transitions
  • Collaboration first mindset

Key Requirements

  • Bachelor’s degree in Engineering, Computer Science, or related technical field
  • 5+ years of leadership experience
  • Experience supporting complex customer deployments
  • Familiarity with service delivery metrics
  • Strong organizational, prioritization, and escalation management skills

Work Rights

Not specified

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