Delivers service excellence and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing client concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances.
Matching Summary
Provides clerical and patient care support, especially regarding specimen collection and specimen processing.
Skills & Requirements
Must-have
specimen collection and processing
waived laboratory testing
equipment maintenance and quality control
patient registration and accessioning
service excellence and patient care
Nice-to-have
adjusting communication styles
addressing client concerns
mutual respect and inclusiveness
Key Requirements
High school diploma or equivalent
One-year clinical laboratory/medical and office experience
Two years phlebotomy experience
American Society for Clinical Pathology (ASCP) certification