10+ years deploying large complex cloud saas solutions
Experience positioning and selling professional services
Fully bilingual between japanese and english
The Managing Partner is accountable for the overall success of an assigned group of deploying and production customers within the Global Services team
Job Summary
The Managing Partner is accountable for the overall success of an assigned group of deploying and production customers within the Global Services team.
This role requires orchestrating resources to fulfill obligations under a Success Plan while promoting a remarkable experience that smooths future renewals.
Success is measured by customer satisfaction, subscription revenue retention, subscription revenue growth, and contribution to internal practice development.
Matching Summary
The Managing Partner is accountable for the overall success of an assigned group of deploying and production customers within the Global Services team.
Skills & Requirements
Must-have
10+ years deploying large complex Cloud SaaS solutions
Experience positioning and selling professional services
Fully bilingual between Japanese and English
Ability to maintain C-level relationships
Track record of managing multiple customer demands
Nice-to-have
Leadership abilities to motivate matrixed teams
Willingness to roll up sleeves and assist wherever needed