Sr Customer Service Representative

GPC Tools & Equipment Sydney

Knoxville, TN, United States
In-depth product knowledge
Customer relationship building
Negotiating sale price
The Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met

Job Summary

  • The Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met.
  • This role has in-depth knowledge of the company's products and services and develops and broadens relationships with customers to fully understand needs and wants.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met.

Skills & Requirements

Must-have

  • in-depth product knowledge
  • customer relationship building
  • negotiating sale price
  • order entry and processing
  • inventory sourcing

Nice-to-have

  • driving process improvements
  • coaching less experienced staff
  • quality and safety focus

Key Requirements

  • Five (5) or more years of related experience
  • High school diploma or GED
  • Ability to multi-task and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter