Qa Specialist

Acquire Intelligence Australia Pty Ltd

Quezon City, Philippines
Base: not specified; bonus/equity: not specified; ...
Quality assurance framework
Loan processing compliance
Risk management framework
The Quality Analyst is responsible for overseeing and driving the quality, compliance, and risk management framework across the LoansOne loan processing function

Job Summary

  • The Quality Analyst is responsible for overseeing and driving the quality, compliance, and risk management framework across the LoansOne loan processing function.
  • Lead quality reviews across all stages of the loan lifecycle and identify systemic issues, trends, and root causes of quality defects or compliance risks.
  • Foster a strong quality-first culture across the LoansOne team by monitoring agent interactions, conducting coaching sessions, and reporting quality trends.

Matching Summary

The Quality Analyst is responsible for overseeing and driving the quality, compliance, and risk management framework across the LoansOne loan processing function.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Quality Assurance framework
  • loan processing compliance
  • risk management framework
  • stakeholder management skills
  • data analysis and trend identification
  • quality improvement initiatives

Nice-to-have

  • strategic and solutions-focused
  • high level of integrity
  • proactive and resilient
  • collaborative leadership style
  • influence at all levels

Key Requirements

  • Significant experience in loan processing
  • Strong knowledge of lending products
  • Previous QA Lead or Manager experience preferred
  • Experience managing audits and compliance reviews advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter