Asesor/a Personal

BBVA

Puebla, Mexico
Minimum 1 year contact center experience
Outbound and inbound sales experience
Financial product knowledge
The role involves contacting a client portfolio via telephone to identify and sell financial products such as credit cards and loans

Job Summary

  • The role involves contacting a client portfolio via telephone to identify and sell financial products such as credit cards and loans.
  • Candidates must possess a Bachelor's degree in economic-administrative areas and have at least one year of recent experience in a contact center or personal banking.
  • BBVA is seeking professionals who can build long-term value relationships with clients while adhering to their values of responsible banking and inclusivity.

Matching Summary

The role involves contacting a client portfolio via telephone to identify and sell financial products such as credit cards and loans.

Skills & Requirements

Must-have

  • Minimum 1 year Contact Center experience
  • Outbound and Inbound sales experience
  • Financial product knowledge
  • Telephone sales skills
  • Customer service excellence

Nice-to-have

  • Knowledge of operational indicators
  • Digital tools and APP proficiency
  • Strong negotiation abilities
  • Proactive and results-oriented mindset
  • Ability to work under pressure

Key Requirements

  • Bachelor's degree in economic-administrative fields
  • Relocation availability to Puebla required
  • 1+ year outbound/inbound Call Center experience

Work Rights

Must be eligible to work in Mexico; Relocation to Puebla required

Tailored Resume

Cover Letter