Service And Repair Consultant

RAC

West Perth, Western Australia, Australia
Competitive base salary, + super; not specified; a...
Hybrid
Managing incoming leads and work orders
Technical guidance over the phone
Member-focused service experience
RAC is seeking a Service and Repair Consultant for their Home Services Team in West Perth, offering a hybrid work environment and strong community support. The role involves managing security service leads, providing technical guidance, and ensuring excellent member experiences. The organization emphasizes a commitment to employee growth and community service, making it an attractive opportunity for prospective candidates

Job Summary

  • Join our RAC Home Services Team as a security service & repair consultant, offering hybrid work flexibility and great benefits.
  • You will be responsible for managing incoming security and home energy leads, providing technical guidance, and ensuring a high-quality member experience.
  • RAC is committed to building a stronger organisation and offers a competitive salary, generous discounts, and in-house wellness programs.

Matching Summary

Match Score: 85

RAC is seeking a Service and Repair Consultant for their Home Services Team in West Perth, offering a hybrid work environment and strong community support. The role involves managing security service leads, providing technical guidance, and ensuring excellent member experiences. The organization emphasizes a commitment to employee growth and community service, making it an attractive opportunity for prospective candidates.

Salary

competitive base salary, plus super; Not specified; Access to RAC member benefits

Skills & Requirements

Must-have

  • managing incoming leads and work orders
  • technical guidance over the phone
  • member-focused service experience
  • accurate Customer Record Management (CRM)
  • high demand environment multitasking

Nice-to-have

  • dynamic results-driven individual
  • collaborative approach team environment
  • strong member service mindset
  • trusted WA organisation commitment

Key Requirements

  • Hands-on experience with CRM platforms
  • Previous experience in security industry (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter