Retail Customer Service Officer

Australia Post

Townsville, Queensland, Australia
Base: $28.58ph (increases to $30.55ph after 3 mont...
Customer service experience required
Cash handling and transaction accuracy
Ability to lift 16kgs regularly
The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews.
  • Employees receive 12 weeks of paid extensive training and are supported by a welcoming team with ongoing career development opportunities.
  • The position offers a pay rate starting at $28.58 per hour plus superannuation, district allowance, and two extra days of annual leave.

Matching Summary

The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews.

Salary

Base: $28.58/hr (increases to $30.55/hr after 3 months); Bonus/Equity: Not specified; Benefits: 12% Superannuation, District Allowance from $1,210 annually, 2 extra annual leave days, 12 weeks paid training

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift 16kgs regularly

Nice-to-have

  • Friendly and enthusiastic team player
  • Willingness to work rotating roster
  • Interest in career development opportunities

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs

Work Rights

Not specified

Tailored Resume

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