Customer Success Manager (tokyo, Hybrid)

Tanium

Tokyo, Japan
**
Drive customer value and retention
Support customer adoption and expansion
Develop customer relationships
** Tanium is seeking a Customer Success Manager in Tokyo, Japan, for a hybrid role that requires a minimum of three days in the office. The position focuses on ensuring customer satisfaction and successful adoption of Tanium's solutions by collaborating with internal teams and maintaining strong customer relationships. **

Job Summary

  • This customer-facing role is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers.
  • Ensure successful business outcomes for customers that lead to world-class retention and expansion for Tanium by collaborating with an account team of Sales, Solution Engineers, Domain Architects, and more.
  • Contribute to internal practice development efforts to continually drive maturity and improvement of our Customer Success function.

Matching Summary

Match Score: 75

** Tanium is seeking a Customer Success Manager in Tokyo, Japan, for a hybrid role that requires a minimum of three days in the office. The position focuses on ensuring customer satisfaction and successful adoption of Tanium's solutions by collaborating with internal teams and maintaining strong customer relationships. **

Skills & Requirements

Must-have

  • Drive customer value and retention
  • Support customer adoption and expansion
  • Develop customer relationships
  • Executive Business Reviews

Nice-to-have

  • Curious and willing to learn
  • Contribute suggestions and ideas
  • Become a technical advisor

Key Requirements

  • 1-3 years of experience
  • BA/BS or equivalent experience
  • Working knowledge of endpoint technology
  • Demonstrated consulting and project management skills

Work Rights

Not specified

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