Customer Service Representative - Aborn Pet Hospital

Eyota Veterinary Clinic

Fremont, CA, United States
Base: $20-25 ph; bonus/equity: not specified; bene...
Customer service in veterinary setting
Phone and appointment scheduling
Payment processing and cash handling
Aborn Pet Hospital is looking for an enthusiastic animal and people loving person who is also an organized person to join our CSR team

Job Summary

  • Aborn Pet Hospital is looking for an enthusiastic animal and people loving person who is also an organized person to join our CSR team.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success by providing tailored development programs, mentorship, and career pathing.
  • Compensation will align with skill level and experience with a range of $20-25 per hour and full-time employees receive an outstanding benefits package including 401k with match, medical, vision, dental, life insurance, HSA, paid time off, and veterinary service/product discounts.

Matching Summary

Aborn Pet Hospital is looking for an enthusiastic animal and people loving person who is also an organized person to join our CSR team.

Salary

Base: $20-25 per hour; Bonus/Equity: Not specified; Benefits: 401k with match, medical, vision, dental, life insurance, HSA, paid time off (full-time only)

Skills & Requirements

Must-have

  • Customer service in veterinary setting
  • Phone and appointment scheduling
  • Payment processing and cash handling
  • Electronic medical record system use
  • Client communication and empathy
  • Multi-line telephone system operation

Nice-to-have

  • Ability to train and develop team members
  • Positive and friendly personality
  • Adaptability to change
  • Strong interpersonal communication skills
  • Organized and energetic work style
  • Commitment to client service excellence

Key Requirements

  • At least one year veterinary setting experience
  • High school diploma or equivalent
  • Ability to lift 40 pounds with or without assistance
  • Ability to sit and stand for 8-10 hours per day
  • Experience with clerical work and multi-line phone systems
  • Preferred: knowledge of veterinary medical terminology
  • Preferred: ability to type 45 words per minute

Work Rights

Not specified

Tailored Resume

Cover Letter