Guest Services Representative

Medical University of South Carolina

Hourly; pyy grade health-19; not specified
High level of customer service delivery
Covering inpatient and outpatient units
Facilitating patient comfort and accommodations
The Guest Services Representative covers inpatient and outpatient House Concierge units while providing high-level customer service to patients and visitors

Job Summary

  • The Guest Services Representative covers inpatient and outpatient House Concierge units while providing high-level customer service to patients and visitors.
  • This role acts as a liaison between patients, family members, visitors, and the clinical nursing team to ensure optimal satisfaction.
  • The position requires demonstrating a commitment to problem resolution by embracing creative approaches to promote efficient outcomes.

Matching Summary

The Guest Services Representative covers inpatient and outpatient House Concierge units while providing high-level customer service to patients and visitors.

Salary

Hourly; Pay Grade Health-19; Not specified

Skills & Requirements

Must-have

  • High level of customer service delivery
  • Covering inpatient and outpatient units
  • Facilitating patient comfort and accommodations

Nice-to-have

  • Creative problem resolution approach
  • Energetic and enthusiastic team member
  • Efficient solution focus

Key Requirements

  • High School Degree or Equivalent
  • 0-6 months work experience

Work Rights

Not specified

Tailored Resume

Cover Letter