Base: $18ph; bonus/equity: not specified; benefits...
On-site
Deliver engaging informative tours
Ensure visitor safety
Provide exceptional customer service
The job posting is for a Tour Guide position at Highmark Stadium, where the selected candidate will create memorable guest experiences through engaging stadium tours. The role emphasizes exceptional customer service, professionalism, and knowledge about the stadium and the Buffalo Bills
Job Summary
As a Tour Guide, you will be responsible for creating memorable guest experiences by delivering engaging, informative tours of Highmark Stadium.
This role leads daily and private tours, provides accurate facts and storytelling, ensures visitor safety, and upholds the service standards expected at Highmark Stadium.
The New Highmark Stadium will become the new home of the Buffalo Bills, opening in the 2026 NFL season with state-of-the-art technology.
Matching Summary
Match Score: 85
The job posting is for a Tour Guide position at Highmark Stadium, where the selected candidate will create memorable guest experiences through engaging stadium tours. The role emphasizes exceptional customer service, professionalism, and knowledge about the stadium and the Buffalo Bills.
Salary
Base: $18/hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
deliver engaging informative tours
ensure visitor safety
provide exceptional customer service
maintain professional image
communicate with teammates via radio
Nice-to-have
team-oriented attitude
positive guest engagement skills
bilingual skills
Key Requirements
Ability to communicate effectively with groups
Relevant customer service experience
Ability to memorize and accurately recite scripted tour facts