Principal, Customer Success Manager

Workday

India
**
Customer success management
Customer relationship coordination
Customer concerns resolution
** Workday is seeking a Principal Customer Success Manager based in India to lead customer relationships and drive success within the rapidly growing market. The role requires extensive experience in customer-facing services, project management, and collaboration across corporate functions to ensure customers maximize the value of Workday's solutions. **

Job Summary

  • The Customer Success (CS) team is the voice of the customer and a critical driver of long-term business growth.
  • As our first Customer Success Manager in India, you will be instrumental in establishing our foundation in this vital, rapidly growing market.
  • We’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Principal Customer Success Manager based in India to lead customer relationships and drive success within the rapidly growing market. The role requires extensive experience in customer-facing services, project management, and collaboration across corporate functions to ensure customers maximize the value of Workday's solutions. **

Skills & Requirements

Must-have

  • customer success management
  • customer relationship coordination
  • customer concerns resolution
  • product roadmap communication
  • customer adoption supervision

Nice-to-have

  • sun-drenched optimism and drive
  • curious minds and courageous collaborators
  • integrity, empathy, and shared enthusiasm
  • bold ideas and genuine care

Key Requirements

  • 10+ years customer facing services role
  • 3+ years project management experience
  • Bachelor degree or equivalent work experience
  • Ability to travel up to 30%

Work Rights

Not specified

Tailored Resume

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