Senior Claims Handler - Corporate & Commercial

Howden Group

Bury St Edmunds, United Kingdom
Hybrid
End-to-end claims process management
Insurance policy and coverage knowledge
Commercial claims experience
Managing end-to-end claims process, including larger, more sophisticated, or contentious claims, from investigation to settlement

Job Summary

  • Managing end-to-end claims process, including larger, more sophisticated, or contentious claims, from investigation to settlement.
  • Collaborate closely with internal departments and external vendors to ensure timely and efficient resolution of claims, while also providing leadership and mentoring to junior team members.
  • Develop and maintain positive relationships with clients, brokers, insurers, and other industry partners to improve customer satisfaction and loyalty.

Matching Summary

Managing end-to-end claims process, including larger, more sophisticated, or contentious claims, from investigation to settlement.

Skills & Requirements

Must-have

  • End-to-end claims process management
  • Insurance policy and coverage knowledge
  • Commercial claims experience
  • Brokerage experience
  • Client relationship management
  • Analytical and problem-solving skills
  • Negotiation and communication skills

Nice-to-have

  • Employee ownership culture
  • Collaborative international team
  • No-limits mindset
  • Career progression opportunities
  • Compassionate client care

Key Requirements

  • Strong understanding of insurance policies, coverage types, and claims procedures
  • Good experience and knowledge in commercial claims
  • Brokerage experience
  • Strong client relationship management experience
  • GCSE Maths and English (or equivalent)

Work Rights

Not specified

Tailored Resume

Cover Letter