Incident Management Analyst

dLocal

Barcelona, Spain
On-site
Monitoring local partner performance
Escalating downtime
Timely and urgent manner
dLocal is seeking an Incident Management Analyst to join their Operations Payins team in Barcelona. The role involves monitoring local partners' performance and managing escalations during downtimes to maintain operational efficiency

Job Summary

  • dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets.
  • By joining us you will be a part of an amazing global team that makes it all happen.
  • We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

Matching Summary

Match Score: 85

dLocal is seeking an Incident Management Analyst to join their Operations Payins team in Barcelona. The role involves monitoring local partners' performance and managing escalations during downtimes to maintain operational efficiency.

Skills & Requirements

Must-have

  • monitoring local partner performance
  • escalating downtime
  • timely and urgent manner

Nice-to-have

  • customer-centric approach
  • international career development
  • thrive in a challenging team

Key Requirements

  • Incident Support Analyst experience

Work Rights

Not specified

Tailored Resume

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